Email Services

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Overview of Email services
What mail server does ABHost.Net use?
What is the path to the mail server?
What port does POP3 run on?
What port does SMTP run on?
Does ABHost.Net offer web based email?
How many mail accounts can I have?
How do I setup a new email account?
Can I send mail from my account?
How do I setup my local mail client?
Is my mail part of my disk quota?
What is ABHost.Net policy on spam?
Do you support IMAP email accounts?
How do I copy an email header information to send it to support?

1. Overview of Email services

POP3 service
The ability to provide E-mail services to clients includes two critical functions: POP3 and SMTP. Together, they provide the means for clients to check for new incoming mail and send outgoing mail respectively.

POP3 service is the side of e-mail that allows clients to check for new incoming messages delivered to their POP3 e-mail accounts. The POP3 server performs two basic but important functions. First, it authenticates, or verifies, the identity of those trying to access certain POP3 accounts in the form of a login and password. Secondly, it allows clients to download any new e-mail they may have in their POP3 account(s).

Think of the POP3 server in terms of your local post office box. Just like snail mail, e-mail is routed in a similar fashion. Access to the mail requires authentication, whether in the form of a lock and key or login and password. Once authentication is verified, one can obtain any mail that might exist (in the PO Box or the POP3 account).

Finally, you need to configure your e-mail client so that it knows what POP3 server to check for new e-mail. This "address" is similar to a unique address you would go to check your mail at a local post office. The same key would not work for the same box number in a different city, just like the same login and password would not work for the same POP3 account on a different POP3 server.

In order to access the correct POP3 server, configure your e-mail client to access the POP3 (Incoming Mail) Server: mail.yourdomain.com.

POP3 e-mail accounts
POP3 accounts allow clients to have a private e-mail address where they can exchange e-mail with anyone they wish at anytime. The syntax of each POP3 e-mail account is login@yourdomain.com, where "login" may be sales or web master, and "yourdomain.com" is your actual domain name hosted with ABHost.Net. Clients can choose from any e-mail address they want @yourdomain.com. Unlike most other hosting companies, you are free to choose any e-mail addresses you want on your account, such as the popular web master, sales, and info.

Each POP3 e-mail account comes with its own login and password. The login is the entire email address minus the "@" in the e-mail address and replaced with "." a dot. The syntax for the login name looks like this - joe.yourdomain.com. The password is determined by you the client when the POP3 account is setup.

POP3 e-mail accounts are setup automatically through the Web Control Panel. New POP3 accounts should function immediately if it does not send mail to support@abhost.net and we will fix it.

SMTP service
SMTP service is the side of e-mail that allows clients to send outgoing e-mail messages to any valid e-mail address. The SMTP server performs two basic but important functions. First, it verifies that anyone attempting to send outgoing e-mail through the SMTP server has the right to do so. Secondly, it sends the outgoing mail and if undeliverable, sends the message back to the sender.

Think of the SMTP server in terms of your local post office. Just like snail mail, e-mail is routed in a similar fashion. While it does not cost a client 32 cents to send an e-mail, a user must have permission to send the outgoing e-mail message.

However, problems can occur both in the delivery of e-mail and postal mail. Mail is sent to addresses which do not exist, and are therefore returned "address unknown" or "user unknown". Just like the postal service returning your mail with a message "stamped" on it as to why it was not deliverable, so will our SMTP server. When e-mail "bounces" or is returned to you, this is because it was undeliverable for one reason or another.

Finally, you need to configure your e-mail client so that it knows what SMTP server to use for sending outgoing e-mail messages. In order to send mail through the proper SMTP server, configure your e-mail client to access the SMTP Server (Outgoing Mail) please see "Can I send mail from my account?" & "How do I setup my local mail client? " for more details.

E-mail forwarders
E-mail forwarders allow you to forward all e-mail sent to a specific e-mail address in your account or anywhere else for that matter. The e-mail forwarder must be a valid e-mail address. You can have the e-mail forwarded to any existing e-mail address anywhere. An example might be to forward e-mail sent to joe@yourdomain.com to jsmith@apple.com, or perhaps joe@yourdomain.com forwards to catchall@yourdomain.com.

The important thing to remember with e-mail forwarders is that you can have the e-mail forwarded to any account, but the forwarding address itself must be a valid e-mail address. An e-mail forwarder can also be an e-mail account. In this case, e-mail sent to this particular address with be delivered, and another copy of the message will be forwarded to the forwarding address.

E-mail forwarders are setup automatically through the Web Control Panel. POP3 account setup and password changes to existing POP3 accounts are done in real-time.

Mail Server Closed-Relay
ABHost.Net maintains a closed-relay system for e-mail service. This means that not just anyone can send e-mail through our mail servers. Only those who have an account with ABHost.Net can use our outgoing mail servers in one of two ways, with cgi scripts or a static IP number for your local workstation. Most ABHost.Net clients use their local ISP SMTP server to send their mail and receive email from the POP3 server for their account.

This is advantageous in several ways. The most important is that unlike most other hosting providers, we do not jeopardize being "blacklisted" by organizations who deny e-mail sent through open-relay systems. There is a strong trend towards this technique in order to combat unsolicited e-mail on-line, since so many senders of such unsolicited e-mail send it through open relay systems so their identity cannot be found. We do not allow spam email from our servers. If you need to send spam email please find another ISP to send your mail through.

Our closed relay system only allows our clients to use our outgoing mail server and thus we are not and have never been "blacklisted". Our E-mail service is much more reliable and faster this way.

MX Record: Mail Exchange
Mail Exchange record is part of the zone file and is used to designate which mail server machine should process email for a specific domain.

If you want to have a different mail server other than ABHost.Net handle your mail you will need to send mail to support@abhost.net and request that your MX record be modified. The mail server you are switching to will supply you with the MX record information we need to make the modifications.

2. What mail server does ABHost.Net use?

ABHost.Net uses "Qmail" which it is a complete replacement to "Sendmail". Qmail will do everything you expect Sendmail to do, so for all intents and purposes treat Qmail as though it is Sendmail. We use Qmail because it is more secure, robust, modern & easier to administer.

3. What is the path to the mail server?

The path to the mail server is /usr/sbin/sendmail.

4. What port does POP3 run on?

ABHost.Net's POP3 server runs on port 110. This is important but probably not needed for your e-mail client configuration.

5. What port does SMTP run on?

ABHost.Net's SMTP server runs on port 25. This is important but probably not needed for your e-mail client configuration.

6. Does ABHost.Net offer web based email?

Yes we have a web based email solution (ability to send/receive email by using your web browser to access your email accounts hosted at ABHost.Net). You can access the web mail program here- http://mail.abhost.net.

You will need to give your email account ID and password to access your email account. To login you basically use the same info you already use in your local mail client for "Account ID and Password".

The Web Mail program is on a secure server, the pages are encrypted. The benefit is, that it is profoundly difficult for other people to view your passwords or your mail while it is in transit between your local workstation and the Web Mail server.

7. How many mail accounts can I have?

You can have an unlimited number of email accounts or as many email accounts as you are willing to manage, which ever comes first :~)

8. How do I setup a new email account?

First you will want to login to the Web Control Panel. You can login by going to https://web.abhost.net/cp. Once logged in you will want to select the link "Configure Email".

Screen #1 Web Control Panel - select the link "Configure Email"

Screen #2 "Email information panel" select 'Create a new email user'

Screen #3 "Creating New Email Account"

The screen above shows our very powerful email manager that allows for flexible configuration of your email accounts. Below is a description of how each of the fields operate on screen #3.

Email Address & Alternate Email Addresses:

The first field in the screen is where you enter the name of the new email address that you want to create. You can also configure one special "catchall" email account on this screen for your entire site. It will receive all email to your account that is NOT already assigned an address. You can also create alias email addresses in this section. This allows you to have various spellings or names and have all of the variations sent to the same POP3 mail account and handled according to the configuration of that account.

Password:

New Password - must be more than 5 characters long.

Verify New Password - type it again.

Delivery Mode:

Delivery Mode - choose this if you would like mail delivered to your account in the event that the forwarding account is undeliverable or you would like to have the mail delivered to your ABHost.Net account and forwarded elsewhere. If you do not select this option you will not be able to use the ABHost.Net web mail program with this email account.

Forwarding:

Forwarding - use the ABHost.Net SMTP server to forward your mail to any email address of your choice (or as many as you would like). This feature could be used as a list server, (one address that then forward to many addresses).

Auto Reply:

Automatically reply to all incoming mail with this text: - self explanatory.

Screen #4 'Email user list' View showing new email account.

The screen above shows the new email account that has been created.

The account has a 'uid' based on the first address to appear in the email address list and your web account user name. In the example above the first email address in the list was 'catchall' and the web account that this email was created for was 'mdco'. The two names are combined into a unique user ID for this email account 'catchall.mdco'.

The password for this account is whatever you set it to when you created the account. To send and receive mail (POP3/IMAP & SMTP) with all email accounts use 'mail.abhost.net' for the server name.

9. Can I send mail from my account?

Yes - you can send (SMTP) mail from your web space on our servers. In order to do so you will need to be able to use your own cgi scripts. Sending mail from within the server is a task that requires a certain level of expertise to accomplish. It is not typically something that we do as part of our technical support (that is - setting up your account to do this). We do have clients that do manage their mail this way and they do not send spam.

Yes - if you would like to send mail from your local workstation through our servers. Sending mail via the ABHost.Net SMTP Server will only work with an email client that supports SMTP authentication. You will need to configure your local email client to use "SMTP Authentication".

The SMTP Server is "mail.abhost.net".

Outlook Express does support SMTP authentication and here are instructions for setting up Outlook Express to allow SMTP authentication:

Open up an existing email account settings for editing. In the field that reads SMTP Server put "mail.abhost.net". Next select "click here for advanced sending options". Then select "SMTP requires authentication", then select "use same settings as incoming mail server" or you can give your account id & password and you are done.

If you are unfamiliar with SMTP server side authentication it adds the ability for email accounts to send mail from the ABHost.Net mail server. You will however need an email client on your local workstation that supports the SMTP server side authentication feature (MS Outlook Express).

And finally Yes - we have a web based email solution (ability to send/receive mail with your browser for email accounts hosted by ABHost.Net). You can access the web mail program here- http://mail.abhost.net.

10. How do I setup my local mail client?

Go here for instructions for setting up Outlook Express on Windows.

Settings for Outlook Express on Macintosh:

The screen capture above shows the recommended settings for configuring Outlook Express.

1. Pay attention to the correct syntax for "Account ID". You will find the "Account ID" in the web control panel in the email section where it reads 'uid'. The 'uid' is the user name for that email account and the web control panel shows the correct syntax. The email 'uid' is always comprised of the characters proceeding the '@' in your email address followed by a dot and your web hosting account user name.

2. When accessing the following servers POP3, IMAP & SMTP use "mail.abhost.net" in your email client.

Remember you must set your SMTP to authenticate when sending or you will get error messages stating "'Protocol: SMTP, Server Response: sorry, that domain isn't in my list of allowed rcpthosts" and mail will not be delivered.

You can also use your local ISP SMTP server for sending mail if you prefer. Please contact your local ISP if you would like to send mail via their server.

11. Is my mail part of my disk quota?

Yes - your mail is part of your disk quota of 500MB.

12. What is ABHost.Net policy on spam?

ABHost.Net doesn't condone the use of spam and the sending of unsolicited email in any form!

We terminate without notification any account that we receive spam complaints about. The complaints must come from an anti-spam organization for us to take this action extreme action. We also prosecute to the fullest extent of the law any fraudulent activity including spam.

Spam is flooding the Internet with many copies of the same message, in an attempt to force the message on people who would not otherwise choose to receive it. Email spam targets individual users with direct mail messages and costs the sender very little to send. Most of the costs are paid for by the recipient or the carriers rather than by the sender.

13. Do you support IMAP email accounts?

Yes we do support IMAP. If you want to use IMAP with your email accounts do the following. When you create the email account with your local mail client, choose to create it as an "IMAP" account not a "POP3". All settings are the same for "IMAP" as "POP3" email accounts as outlined above in (How do I setup my local mail client?), with the exception of when you create the account in your local mail client, choose IMAP verses POP3.

14. How do I copy an email header information to send it to support?

To accurately trace the origins of any email the email along with its header information has to be forwarded to us. Highlight the full header text in the box and press the Ctrl key and the c key simultaneously on your keyboard. This will copy the text. Now click here and send that text to us. To paste please press Ctrl key and the v key simultaneously. The following guide will provide instructions on how to extract headers from various email clients and programs.

Instructions to open headers for various email clients and services like Outlook, Hotmail, Yahoo, AOL, Eudora, Lotus and many more..

Hotmail
• Log into Hotmail.
• Click on "Options" tab on the top navigation bar.
• Click on the "Mail Display Settings" link.
• Change the "Message Headers" option to "Full".
• Click the "OK" button.

Yahoo Mail
• Log into your Yahoo! Mail account.
• Click the "Options" link on the left-hand navigation bar.
• Click the "Mail Preferences" link on the right.
• Locate the Show Headers heading and select either "Brief" or "All."
• Click the "Save" button to put your new settings into effect.

AOL Mail
If the email is sent from anywhere OTHER then AOL, and you are receiving it in AOL, then open the email you want to trace, or have your client open the email, and look for the link Details. This link is usually just below the To:email in the email message. If the email is sent from an AOL user to another AOL user then our Reverse AOL Screenname search can get you the sender's information.

XtraMail
• Log into XtraMail
• Click on "Options" in the Left-hand navigation bar.
• Click the "Display" button.
• Change the "Message Headers" option to "Full".
• Click the "OK" button.

Outlook Express 4, 5 and 6
Start by opening the message in its own window (or when viewing the message in the preview pane). Then:

With the keyboard:
1. CTRL-F3 (Message Source Window)
2. CTRL-A (select all)
3. CTRL-C (copy)
4. ALT-F4 (close)

With the mouse:
1. Click the "File" menu
2. Click "Properties"
3. Click the "Details" tab
4. Click "Message Source"
5. Highlight, copy and paste everything from this window (Ctrl-A, Ctrl-C)

With viruses, worms and trojans being spread via email, many users now work with the preview screen in Outlook Express turned off. Viewing the contents of email in the preview screen is no different than opening the message. If the email has malicious content, it may execute in the preview screen.

The following is instructions to obtain the full message source if you have the preview panel turned off:

Using the keyboard:
1. Highlight the message in the folder
2. Press alt & enter - this will open a message information window
3. Press Ctrl & Tab - this changes to the "Details" tab
4. Press Alt & m - the opens the message source
5. Press Ctrl & a - to select all the text
6. Press Ctrl & c - to copy the selected text to the clipboard
7. Press Alt & F4 - to close the message source window
8. Press the Esc key - to close the information window

Outlook 97
Microsoft Outlook 97 may require an update called the Internet Mail Enhancement Patch in order to display the email headers AT ALL.

Outlook 98 and 2000
1. Open the message in a separate window (double click)
2. Under the View menu select Options
3. Copy the text in the Internet Headers window (unfortunately it doesn't include the message itself).
4. Paste
5. Close the options window

Outlook Express for Macintosh
Select the email. From the View menu, choose Source. A new window will appear containing the email with full headers. Press command + a, to select all, then command + c to copy.

Microsoft Exchange
1. To get the complete headers and message source using Microsoft Exchange Click the "File" menu
2. Click "Properties"
3. Click the "Details" tab
4. Click "Message Source"
5. Highlight, copy and paste everything from the "Message Source" window (Ctrl-A, Ctrl-C)

Microsoft Entourage (Office X for Mac)
To access the full message source with Microsoft Entourage:
• After clicking on the message, select "Source" from the View menu
• A new window will open showing the full message source with complete headers.
• Copy and paste

Mac OS X
To get the full message source:
1. Select a message
2. Select menu item Message, Show Raw Source.
3. Click on the resulting text
4. Click Edit, Select All, then Edit, Copy
5. Paste

Netscape
Preferred method: Click on the "View" menu, then "Page Source," (ctrl-U in windows, meta-U in UNIX,?-U on the Mac) then copy the contents of the window (Ctrl-A, Ctrl-C windows).

Old versions: Click on the "View" menu, then "Headers," then "All." Note: This method will not work correctly with HTML.

Eudora
Note: Using the cut and paste to the web form method is the only option available to Eudora users. To display the full message source for cut and paste:

Eudora for the Mac:
1. Open the email and click the button on the upper left hand corner of the message. This shows the extended headers.
2. Select the whole message including headers and paste.

Eudora for the PC: there are 2 slightly different methods depending on whether the mail contains HTML or not.

In any case, to prepare for HTML email, you should turn off the use of Microsoft's HTML viewer. To do so, click Tools, then Options, then Viewing Mail. Uncheck the box labeled "Use Microsoft's viewer."

How to know if it's HTML mail: once you have opened the email, look near the bottom of the headers (see below for revealing headers) for a line like the following: Content-Type: text/html ... you can frequently spot HTML email because it has font effects, pictures, etc but this is not always true so you have to take a quick look at the headers.

Eudora for the PC - non-HTML mail:
1. Open the email by double clicking on the subject line. Click the button to reveal the headers.
2. Place your cursor anywhere in the body of the email and select the entire message (Edit/Select All or Ctrl-A)
3. Copy the entire email (right click and click copy OR Ctrl/C OR Edit/Copy)
4. Paste (right click/paste or Ctrl/V).

Eudora for the PC - HTML mail:
1. Open the email and click the button to reveal the headers.
2. Highlight the headers only. Copy and paste the headers.
3. Hit enter twice after the pasted headers to force a blank line after the headers.
4. Back in Eudora window, place your cursor anywhere in the body of the message and right click and click "view source". A new window will open.
5. In the new window, select all (as above) and copy the contents of the new window.
6. Paste

Pine
If the feature is enabled, you simply press "H" to toggle full headers. If the feature is not enabled, you must enable it first: From the main menu, press (S)etup, (C)onfig. Scroll down about 40 lines to the option labeled "enable-full-header-cmd." Press [ENTER]. Press (E)xit, (Y)es - to save. Then you can return to the message window and use "H" to display the headers.

Lotus Notes (v.4.x and v.5.x)

Open the email, click on "Actions" then on "Delivery Information."

Next, you have to pick out the internet-style mail header information from the window that appears when you select Delivery Information.

Lotus Notes v.4.x
Look for the first line that begins with "Received". There should be a blank line just above it. Then, scroll down to the next blank line. The stuff in-between the two blank lines are the headers you need.

Lotus Notes v.5.x
Look for the separator line that reads
-------- Additional Header ------.
Select everything from there down to the next separator line, usually
-------- Routing Information ------.
The stuff in between the two separator lines are the headers you need.

Lotus Notes v.5.x (easier method)
1. Open your inbox
2. Highlight the message that you wish to get header information for.
3. Choose File -> Export...
4. Type in a filename, leave the type as "Structured Text" and click Export
5. From the Dialog Box that comes up, choose "Selected Documents" and click OK
6. Now you can open that message you saved in WordPad and Cut and Paste it.

Pegasus Mail
In the New Mail or other folder window:
1. Right click the message, and select Message Properties.
2. In the right hand column uncheck the box beside Contains HTML data.
3. Click OK. That should allow you to see the message as a text message only.
4. Click Ctrl-H to bring up the full headers.

Another way:
1. Highlight the HTML in the new mail folder
2. Open a new email message
3. Drag the HTML onto the new message
4. In the dialog that appears select "Show All Headers"
5. Highlight the entire message, then copy to clipboard
6. Paste

Claris Emailer
Version 2.0 and higher:
Use the "Show Long Headers" option in the "Mail" menu while you have the message open.

Versions earlier than 2.0:
Click the blue triangle near the "from" information to show additional message information, then click the "Show Original Headers..." button to bring up the full header info.

kmail (KDE Desktop)
In the KDE Mail Client that comes with the KDE desktop for Linux, select Message, View Source. Copy and paste the text from the "Message as Plain Text" window.

GNU/Emacs integrated email
Press the keys 'W', then 'v' in the summary or mail buffer.

Another method of temporarily switching to ALL headers is by pressing "Ctrl-u g" on the article in the summary buffer.

Mail Warrior
To get full "message source"
1. When viewing the message, click File, then Save Message As.
2. A standard save window will appear.
3. Save the message as a .txt file (document.txt).
4. Open the file you created, select all (ctrl-A) and copy (ctrl-c).
5. And paste (ctrl-v).

These instructions written for v.3.56.

Juno Version 4+
On the drop down menu "Options", choose "Email Options...” (press ctrl-E) Under "Show Message Headers", select the "full" option. Click the OK button to save the setting.

Juno version 4+ can display MIME and HTML email, but does not provide a way of Viewing the HTML Source for the message within Juno.

To get the full source, including HTML codes:
1. In the Juno mail client, click "file" and then "Save Message as Text File...” (ctrl-T).
2. Give the file a name which you will remember (many people save temporary files to the desktop).
3. Double-click on the resulting file and then cut-and-paste the contents.

Mutt
To get mutt (the mail user agent) to forward the full headers (not display them for viewing), use the command "unset forward decode" in your rc file or directly in the command interface.

The Bat!
To get the full text of an HTML message from TheBat email software in preparation for pasting it:

- Message -> Save As -> Save as Type - I
- Select Unix Mailboxes[*.mbx]
- Open the file in your preferred editor, then simply cut and paste.

For The Bat! v1.53bis:
- Select the message in question
- Click on the "Messages" menu
- Select "View Source"
- Alternatively, you may push F9 instead of the last two steps.

Pronto mail (GTK/UNIX)
1. Click "Message", then "View Source"
2. Highlight the message source as normal with the mouse
3. Copy using Control + C
4. Paste

StarOffice:
1. Right click on the container name in the explorer panel (either a top-level mail box or a specific mail folder).
2. Select the Properties item from the pop-up menu.
3. In the properties notebook, select the Headers tab.
4. Click the "All" button on the right.
5. Press "OK" and you're done, the complete header is available in the header panel and can be selected/pasted.

Novell GroupWise:
1. Open the message
2. In the message window select: File > Attachments > View
3. Select the Mime.822 attachment

Blitzmail:
With the message open, go to the Options menu and choose Verbose Header. This will put the full header inside the upper pane of the message's window.

Forté Agent:
Forté Agent versions 1.5 to 1.8:
Press CTRL-R to display in RAW mode, then CTRL-A and CTRL-C

Don't forget to press CTRL-R again to display in normal mode after you do this

Ximian Evolution:

http://www.Ximian.com/products/ximian_evolution/

Go to the "View" menu, select "Message Display" and click on "Show Full Headers".

Sylpheed:
Sylpheed is an email client for Linux, BSD and Unix systems. Sylpheed offers three ways to view the full source code of messages:
• Select the email
• Right click and mouse-over "View"
• Select "Source" from the popup menu

or....
• Select the email
• Left click on the "View" menu
• Select "View Source"

or....
• Select the email
• Press Ctrl-U (default keymap setting

Web-Based Email Software:

Hotmail:
To see the full, untangled headers in Hotmail:
1. First, configure your options:
Click on "Options." In the "Additional Options" column, click on "Mail Display Options" and find the item "Message Headers." Choose "Advanced" and click the "OK" button.
2. Then, to report spam:
When viewing a message, use the "View E-mail Message Source" to display the message in raw mode before copying.

Yahoo Mail:
Follow these steps:
First you must turn on "Full Headers". From your Yahoo! mail account, click on "Mail Preference". Scroll down the page to "Message Headers" and click on the "all" radio button. Save your preferences at the bottom of the page.

Next, view the message you want to report. If the message is in plain text, copying from this page and pasting it will work.

If the message to be reported is HTML, a two stepped process must be used:
1. View the message and copy the complete headers. Paste these then add a blank line.
2. Go back to the Yahoo! window and select to "Forward" the message as "inline text" (drop down menu). Scroll down the message to the start of the message body. (The first line of the HTML body will usually begin <HTML). Copy the body of the message and paste. Make sure a blank line remains between the header and body.

Excite web-mail:
To view the full header information with Excite Webmail:
• Sign in to your email account.
• Click on Preferences on the Email home page
• Click on Email Preferences
• Check the box to display headers
• Click on Save

You can then see the headers in all messages in your folders.

Netscape Webmail:
While viewing the message, click on the yellow triangle to the right of the brief message headers. This will display the full headers along with the message body, which can be cut and pasted

To close the full headers and return to brief headers, click the yellow triangle again.

Blitzmail:
After opening the message, click on the Verbose Header link at the top of the window.

Operamail:
Choose Options and enable [x] Show Message Headers in Body of Message

Lycos Mail (mailcity.com):
When viewing an individual message, click on the tool bar menu item above the message "All Headers". Highlight and copy the complete message from the viewing window and paste it.

Onebox.com:
Click on the subject of the email in your inbox or other folder. This displays the message.

At the top of the message you will see the following links in the message frame right above the "reply" buttons:
[folder name]: Prev | Next: Download
Select "Download" from the above.

A new browser window will spawn with both the headers and the message text. At this point, simply copy all the text and paste it.

Outlook Web Access:
(as accessed through http://mymail.outlookmail.com/exchange/logon.asp)

Left click on the letter you want to open and click on properties

When that opens click on the details tab

Then on message source

This will open the email so the full headers will be available for viewing

Select and copy the text then paste it.